Customer Feedback
Grace Davison Discovery Sciences Customer Survey
1) Industry:
Country:
2) Job Function:
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3) Using the scale below, please rate your level of satisfaction with our company on each of the following categories. (Enter N/A if not applicable)
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Media / Resin
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Columns
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Instruments
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Accessories
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| Price |
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| Delivery |
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| Tech Support |
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| Customer Support |
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| Product Quality |
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4) Of the above categories, which is most important to you?
5) Would you recommend us to a colleague?
Why or why not?
6) How important is online purchasing to your organization?
7) Were you aware that the following brand names are owned by Grace?
| Alltech |
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| Vydac |
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| Grom |
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| Jones |
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| Modcol |
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| Davisil |
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| Flexit |
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8) If there was one thing we could do to raise your level of satisfaction, what would that be? Any additional comments are welcome.
Optional Information
Organization Name and Address:
Contact Name:
Email Address:
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